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Providing Communications To Responders Who Protect And Save Lives

VOICE SERVICES

IP Access proudly offers three types of voice services to our customers: RedPHONE, Hosted Voice and SIP Trunking.

RedPHONE

OPERATES WHEN EVERYTHING ELSE IS OFFLINE.
TRUE OFF-GRID COMMUNICATIONS.

The RedPHONE is a voice service that operates between satellite nodes and is routed over the IP Access SELECT Network. Due to their terrestrial independence, over 1,700 RedPHONES have been deployed in over 1,000 agencies across the country, providing protection and operation when everything else is offline.

Once part of the community, users will have access to a web-based online directory, showing the status and extension of other RedPHONE subscribers.

Available options include: RedPHONE Standard, RedPHONE Enhanced, and RedPHONE Enhanced DID. Please see below for a description of each offering.

RedPHONE Standard

Off-the-Grid Agency To Agency Voice Service
  • 5-digit Dialing - Extension to Extension
  • Browsable Directory - Lists Agencies/Extensions and Online/Offline Status
  • Functionality Not Dependent Upon The Availability Of The PSTN Or Global Internet
  • Internal Dialing To/From Other RedPHONES Only
  • First Extension At No Charge To All Qualified Public Safety Agencies Using IPA VSAT Network
STANDARD

RedPHONE Enhanced

Off-the-Grid Agency To Agency Voice Service
  • 5-digit Dialing - Extension to Extension
  • Browsable Directory - Lists Agencies/Extensions and Online/Offline Status
  • Functionality Not Dependent Upon The Availability Of The PSTN Or Global Internet
  • External Calling To Outside Lines With Direct Dialing (Caller ID Shows Shared 10-digit Phone Number)
  • External Calling From Outside Lines By Dialing Into A Shared Phone Number And Entering The 5-digit Extension When Prompted
ENHANCED

RedPHONE Enhanced DID

Off-the-Grid Agency To Agency Voice Service
  • 5-digit Dialing - Extension to Extension
  • Browsable Directory - Lists Agencies/Extensions and Online/Offline Status
  • Functionality Not Dependent Upon The Availability Of The PSTN Or Global Internet
  • External Calling To Outside Lines With Direct Dialing (Caller ID Will Show The Assigned Unique Phone Number)
  • External Calling From Outside Lines By Dialing Unique 10-digit DID, Rings Directly To The Phone
ENHANCED DID

IPA Hosted Voice

Supplies dial tone, 10-digit DID in area code of your choice, and basic calling features such as call waiting, 3-way calling, caller ID, call forwarding, and voicemail. 

SIP Trunking

With SIP Trunk Service, customers are able to register their own voice equipment to the system once and all inbound calls are passed through. The customer’s voice equipment then determines how the calls are routed to individual extensions. 

VOICE
SERVICES

VoIP Service
  • Monthly Call Termination
    DID & Minute Bundles
  • PBX Trunks and Extensions
  • Local Area Codes
VOICE OVER IP

If you have any additional questions, please don’t hesitate to reach out to us. We have IPA Representatives readily available to discuss your needs. We will be happy to explain our plans and get you up and running.