Common questions
What agencies often want to know.
What is IP Access’s California CALNET contract?
IP Access International, LLC is an awarded contractor under CALNET Wireless Mobility Services, Contract C5-WMS-25-1042, Category 505: Low Earth Orbit Satellite Broadband Internet Services.
Can local government agencies use this contract?
The award provides a purchasing path for eligible California state agencies and participating local government entities. Your procurement team should confirm eligibility and participation requirements with CALNET, including applicable non-state authorization requirements.
Can we purchase hardware, services, and installation together?
We can prepare a coordinated deployment proposal. The awarded catalog and contract determine which hardware, services, and installation items can be purchased through Category 505. Your quote will identify the scope and applicable purchasing path.
Are all IP Access solutions covered by Category 505?
Category 505 covers Low Earth Orbit Satellite Broadband Internet Services.
Can you work with equipment our agency already owns?
We can assess existing antennas, routers, network connections, and communications systems for compatibility. Equipment condition, service eligibility, manufacturer requirements, and the intended deployment affect the proposed scope.
Do you sell vehicles?
We provide communications packages, installation, and integration for vehicles. We do not sell the vehicles themselves.
Does satellite replace our existing networks or radios?
Satellite can provide an additional broadband path and can be integrated with existing communications systems. We evaluate the role it should play around your coverage needs, applications, and operational requirements.
Do we need a separate bid or additional quotes?
Your procurement team should confirm the purchasing steps that apply to your organization and project under the current CALNET contract. We can supply contract references and a scoped quote to support that review.
Who supports the service after deployment?
IP Access provides service management and 24/7/365 U.S.-based technical support and network operations. Your quote and service terms will identify the support included in your purchase.