Providing Communications To Responders Who Protect And Save Lives
Emergency Operations
Recovery Service Plan (EOC)
IP Access International recognizes that having assets in the field multiplies the importance of having redundancies at your EOC
When your fiber is compromised your communications to assets in the field can jeopardize critical operations. We have developed services that support EOC backup plans for internet, voice, and video when you need it most with minimal monthly standby pricing.
EMERGENCY OPERATIONS RECOVERY SERVICE
Often Tied to Agencieswith EMR Sites
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Recovery Plan 3 Mbps x 1 Mbps
Plus Plan up to 20 Mbps x 5 Mbps -
Standby Day Rates
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Minimum Term – 12 Months
Designed to provide backup connectivity services to brick and mortar facilities
Plans include burstable data rates up to 20Mbps x 5Mbps, with proactive monitoring of activations and outage alerts
Base price includes always on heartbeat traffic with a minimal daily charge for any use over 100K burstable (scheduled test days allowed). Included is access to our user-based BlueVIEW web portal to manage and monitor usage, set up email alerting, statistics, location mapping and more. Plans include RedPHONE hardware and service at no additional cost to qualified customers.
In addition, by adding satellite backup to your EOC, you will have the ability to communicate with your field satellite systems even in the event of an internet outage due to malware or denial of service attack, ensuring that you are always connected to your assets.
Fixed Location Satellite Internet and Phone
If and when disaster strikes in your area, maintain a backup broadband Internet and multi-phone connection
Our Emergency Operations Center Recovery Service (EOC) on-demand satellite connectivity packages are often tied to agencies with EMR sites and priced for public safety organizations.
Our most popular fixed satellite solution is our 1.2 meter satellite dish with a 6 or 8 watt BUC (transmitter) on a non-penetrating mount or ground mounted pole. Included with each system is a RedPHONE for emergency communications at no additional cost.
RedPHONE Standard
Included at no additional cost to qualified emergency response agencies
- 5-digit Dialing – Extension to Extension
- Browsable Directory – Lists Agencies/Extensions and Online/Offline Status
- Functionality Not Dependent Upon The Availability Of The PSTN Or Global Internet
- Internal Dialing To/From Other RedPHONES Only
- First Extension At No Charge To All Qualified Public Safety Agencies Using IPA VSAT Network
RedPHONE Enhanced and RedPHONE Enhanced DID
Get more from your IP Access International RedPHONE with the roll out of RedPHONE Enhanced and RedPHONE Enhanced DID. Both options come standard with all of the features of the original RedPHONE, but allow you to add outside calling and direct dialing.
RedPHONE Enhanced
Off-the-Grid Agency To Agency Voice Service-
5-digit Dialing - Extension to Extension
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Browsable Directory - Lists Agencies/Extensions and Online/Offline Status
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Functionality Not Dependent Upon The Availability Of The PSTN Or Global Internet
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External Calling To Outside Lines With Direct Dialing (Caller ID Shows Shared 10-digit Phone Number)
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External Calling From Outside Lines By Dialing Into A Shared Phone Number And Entering The 5-digit Extension When Prompted
RedPHONE Enhanced DID
Off-the-Grid Agency To Agency Voice Service-
5-digit Dialing - Extension to Extension
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Browsable Directory - Lists Agencies/Extensions and Online/Offline Status
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Functionality Not Dependent Upon The Availability Of The PSTN Or Global Internet
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External Calling To Outside Lines With Direct Dialing (Caller ID Will Show The Assigned Unique Phone Number)
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External Calling From Outside Lines By Dialing Unique 10-digit DID, Rings Directly To The Phone
Additional Voice Services (VoIP)
In addition to our RedPHONE Voice Service, IP Access offers our customers: Hosted Voice and SIP Trunking
Hosted Voice supplies dial tone, 10 digit DID in area code of your choice, and basic calling features such as call waiting, 3-way calling, caller ID, call forwarding, and voicemail. With SIP Trunk service, a customer is able to register their own voice equipment to the system once and all inbound calls are passed through
VOICE
SERVICES
VoIP Service
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Monthly Call Termination
DID & Minute Bundles -
PBX Trunks and Extensions
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Local Area Codes
The customer’s voice equipment then determines how the calls are routed to individual extensions. Backed by our advanced and extensive satellite coverage, our Voice Over IP (VoIP) solutions guarantee high-quality calls without connectivity issues and network congestion.
In addition, by adding satellite backup to your EOC, you will have the ability to communicate with your field satellite systems even in the event of an internet outage due to malware or denial of service attack, ensuring that you are always connected to your assets.
Service And Support
Our Network Operations Center is 24/7/365
Through our highly skilled satellite network engineers we leverage some of the most experienced satellite and IP services in the nation. For 21 years our team has earned the respect of the satellite community as one of the most knowledgeable and dependable Network Operation Centers in the nation.