New Disaster Resilient Interoperable Communications Solution Ensures Inter-Agency Collaboration

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Mutualink and IP Access International Partner for On Demand, Out of Band Multimedia Collaboration

Wallingford, Conn., September 14, 2015 – Mutualink, Inc. and IP Access International announced a new disaster resilient emergency communications solution for public safety and critical infrastructure entities that enables real time, interoperable voice, video and data communications during major disasters. The solution ensures that agencies maintain critical interoperable communications with other agency partners and critical infrastructure entities, even in cases where traditional communications networks are rendered inoperative. By combining Mutualink’s national always-on interoperable network (known as the IRAPP) with IP Access’ advanced broadband satellite solution, agencies can ensure connectivity with critical partners and services in times of disaster. Mutualink’s rapidly growing IRAPP network is the only emergency interoperability network of its kind, with more than 1,000 public safety and critical infrastructure entities participating on a nationwide basis.

According to Bryan Hill, CEO of IP Access, “Mutualink is the latest addition to our ‘Off The Grid’ solutions. By hosting Mutualink within our satellite network we are able to allow agencies the ability to collaborate and communicate without the need for an Internet connection. With all the concerns about denial of service attacks, Malware, etc., this level of autonomy is key. The solution also offers back-up resiliency by enabling the delivery of interoperable communications and multimedia collaboration through software as a service in the case where an agency’s physical infrastructure is damaged. The solution we are announcing solves critical issues for agencies and entities where continuity of operations is a must,” according to Mr. Hill. “It does no good if a public safety agency can only talk to itself. It needs to be interoperable and capable of bridging communications and sharing information at will with other partner agencies and it needs to have the ability be able to reach partners in the worst of circumstances, including situations where conventional networks are failing or damaged. We have seen these capability gaps and vulnerabilities hamper effective emergency response time and time again. This SaaS solution solves these problems in an affordable and proven way.”

According to Mutualink, the solution is ideal for any agency or critical infrastructure entity that needs assured resiliency and guaranteed communications with partners. “There is no other system like the IRAPP in existence in terms of its scale, capability and importance,” says Mark Hatten, Chief Executive Officer of Mutualink. “Mutualink is proving it is solving the nation’s long unsolved and persistent problem of the lack of interoperability between first responders as well as the community of critical infrastructure entities. By partnering with IP Access on this innovative solution, we are providing agencies with a level of capability and resiliency that ensures collaboration and communication in the most challenging of circumstances. If you can’t communicate and coordinate, you can’t help, and when conventional communications networks fail that is precisely when help is most needed.”